LODGING
- Upon arrival, our valet parking will apply antibacterial gel before and after receiving your vehicle, or if you request it you can access the parking lot, our valet parking will indicate the drawer to occupy.
- At the time of your check in, our staff will take your temperature, offer you antibacterial gel and indicate the location of the sanitizing mats.
- The reception lobby, as well as the restaurant lobby are constantly sanitized by our staff, in the reception bar you will find antibacterial gel, disinfectant spray, sanitizing wet wipes and disposable tissues for your service.
- We place antibacterial gel in strategic places in the hotel.
- In our gym we schedule people who want to use it by hours and we sanitize each device after use.
- In the pool area, the lounge chairs are mounted 1.5 meters apart from each other and are constantly sanitized
- The pools are treated with chlorine daily, according to official regulations and we try to maintain a healthy distance between guests.
- Our rooms are sanitized and all whites are washed at high temperatures, always using the highest quality products.
- In the restaurant the barrels we keep the healthy distance of 1.5 meters between tables, as well as our virtual menu for your comfort, the table linen, tableware, glassware and cutlery is washed at high temperatures with top quality products.
- Restaurant and kitchen staff use latex masks, masks, and gloves.
GROUPS AND CONVENTIONS
- The halls and palapas for events will be thoroughly sanitized before the assembly of equipment
- All equipment and furniture will be sanitized before entering the event rooms or palapa
- The tablecloths, tableware, glassware and cutlery are washed at high temperature with top quality products.
- All our supplies must be sanitized before entering the service area, this refers to the supplies of the coffee break.
- All staff will wear face masks and gloves, waiters will wear masks.
- In the assemblies a space of 1.5 meters will be considered between each participant, respecting the healthy distance.
- We will place antibacterial gel in strategic places of the event.